Redefining the diagnostics
One of the most popular models for conflict is the analogy of the Iceberg. It is used to describe the levels of conflict.
We like the image of the iceberg because it is linear, visual and has the property of having its base being below the surface…hidden. We can talk about getting below the surface to the dangerous part… the one that the Titanic discovered.
It is neat, it is clean and it is dramatic. It creates nice metaphors like topping or presenting issue or activities like chipping away at it. In its meta-message it also says “stay away from icebergs”
It is not a very complex or complicated model- in fact it assumes that everything connected with it is homogenous- ice- from top to bottom—one mass of Identity solid matter. It is quantifiable with size mass displacement.
It was a helpful image to get people to think about getting below the surface or to admit that something underlying could be a significant as what was seen.
It was an image or metaphor that fit into the System of Justice or other systems which have a need for quantification and closure. It was a way to open the door to underlying interest and to acknowledge and incorporate that into the Dispute Settlement methodology.
So why does it appear again in a different shape and form above the surface? Is it yet another iceberg with the same chemistry? Or is it the same iceberg with a new tip?
Getting below the surface does not change anything. It may transform the tip into a different mass but it does not cause the iceberg to transcend the area or metamorphose into something else… an iceberg is still an iceberg.
The essential fact is… all of us are conflict creators and all of us create waste that we do not want to deal with and in fact abdicate a great deal of the responsibility for processing it to others or to systems that are all ready over burdened.
That is why when we look at conflict as a natural human by-product and take a look at it as chemistry with different elements, that it begins to make some sense. When we look at the by-product’s energy, we can begin to draw a different model.
Not everyone is comfortable with a model that compares human conflict to human waste…a model that recognizes E.coli by another name. It is not elegant. It is pragmatic.
In a values-based process the complementary is recognized along with its differences. The differences may be reconcilable or not. There are many questions to be asked. If they must co-exist, how is that achieved without a struggle for power? Where can the receptivity be found? What has changed during the process so that it is no longer an issue? What has emerged that needs to be dealt with in new way?
Where is the future that is free from the legacy of fermentation?